MGAs and capacity providers can move quickly on product and underwriting, but partner-specific integrations, fragmented servicing and market-by-market controls often limit growth.
Insurance operators · MGAs & Capacity Providers
Activate underwriting appetite across digital ecosystems.
Gangkhar gives MGAs and capacity providers the repeatable infrastructure required to structure, deploy and manage embedded programmes across partners, products and geographies.
Managing general agents
Managing general underwriters
Programme administrators
Capacity providers
Captive-backed programmes
Delegated authority businesses
The context
Capacity becomes valuable when it can move at platform speed.
Gangkhar turns a series of one-off projects into a modular operating model so appetite and capacity can be activated repeatedly with greater control.
The challenge
Stop rebuilding each delegated programme.
Rebuilding distribution logic partner by partner
Slow deployment cycles across platform opportunities
Different product structures for each digital journey
Fragmented KYC, AML, compliance and servicing
Limited partner and portfolio visibility
Operational strain beyond a small number of custom programmes
The journey
From underwriting appetite to partner deployment.
Opportunity qualification
Match underwriting appetite with the platform, audience, transaction and geography.
Programme structuring
Configure coverage, eligibility, pricing, limits and delegated controls.
Partner deployment
Reuse a governed operating foundation instead of restarting with every integration.
Capacity management
Track performance by product, partner, cohort and portfolio in real time.
Coverage opportunities
Products shaped around the real risk context.
Illustrative product opportunities are configured with the authorised insurer, MGA or capacity provider for each market.
Affinity and embedded programmes
Parametric and event-based covers
Mobility and gig-economy protection
Device, asset and warranty products
Transaction and payment protection
Specialty digital programmes
How Gangkhar solves it
Three connected layers. One governed operation.
Product intelligence, agentic execution and live optimisation work on the same infrastructure rather than as disconnected tools.
Sherpa+
Connects product configuration, policies, claims, compliance and settlement in a reusable embedded programme infrastructure.
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Sherpa+Mesh
Operates governed servicing and claims workflows at scale, applying the approved authority, rules and escalation paths.
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Sherpa+Lens
Improves pricing, product configuration, attachment and portfolio performance using live partner and transaction data.
Explore Sherpa+LensOperating model
Clear roles. Configurable controls. Full traceability.
Capacity and underwriting authority remain explicit and governed.
Product structures can be reused and localised across partners.
Partner-level configuration is separated from the common product foundation.
Performance is observable at product, partner and portfolio level.
Business impact
Scale programmes while retaining delegated controls.
For MGAs and capacity providers
- Faster partner deployment
- Reusable underwriting and product structures
- Lower operating complexity
- Greater visibility into live portfolios
- Controlled multi-market expansion
- More flexible activation of capacity
For digital partners
- Clearer path from opportunity to launch
- Products adapted to their user journey
- Coordinated servicing and claims
- A scalable alternative to custom builds
FAQ
Questions about this Use Case.
Why is this different from the insurer use case?
MGAs typically need to activate delegated authority or sourced capacity across multiple programmes and partners. The operating model places greater emphasis on reusable programme structures, authority controls and partner-level portfolio management.
Can Gangkhar support more than one capacity source?
Yes. Programmes can be orchestrated across different carriers or capacity arrangements, subject to the approved product and jurisdictional structure.
Can a programme expand to another country?
The common infrastructure is reusable, while product, wording, compliance, settlement and capacity requirements remain configurable for each market.
Does Gangkhar act as the MGA?
No. Gangkhar provides the operational and technology infrastructure that supports MGA-led and capacity-led embedded programmes.
Terms used on this page
- KYC
- Know Your Customer: identity and customer-verification controls.
- AML
- Anti-Money Laundering: controls designed to prevent and detect financial crime.
- MGA
- Managing General Agent: an authorised intermediary with delegated insurance responsibilities.
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