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Frequently asked questions
We understand that when considering our solutions, you may have questions about how we work, what we offer, and the kind of support you can expect. To make things easier, we’ve compiled answers to the most frequently asked questions from our clients. This section is designed to provide you with clear, straightforward information so you can feel confident and well-informed as you explore our services. If you don’t find the answer you’re looking for, our team is always ready to assist you directly.
Company & PositioningSherpa Plus Platform OverviewSherpa Lens - AI OptimizationSherpa Engage - Retention & Loyalty LayerAPI Integration & Operating FlowsUnderwriting Risk Control & Claims PhilosophyPayments & Crypto RailsCompliance Security & ReliabilityEcosystem Orchestration - Beyond TechRoadmap & Agentic AIMarkets Regions & Use CasesPartnershipsBusiness Model & EconomicsCompany Team & CredibilityOnboarding & Partner JourneyComparison Q&AsAI & Optimization AdvantagesAPI & Architecture AdvantagesMGA Capacity Structuring AdvantagesSpeed-to-Launch AdvantagesProduct Co-Creation AdvantagesRegulatory & Multi-Market AdvantagesClaims & Full-Stack Operating AdvantagesDual-Side Enablement & Ecosystem Advantages
How do partners integrate with Gangkhar?
Through a single API integration or via a no-code console.
What API functions are shown?
Token/access, pricing, product create/get/update/delete, notifications, policy create/get/update/attach, and claims create/get/update/attach.
What are “notifications” in the platform?
Event notifications for changes such as policy updates or claim status updates.
Can partners manage products dynamically after launch?
Yes. Product update capabilities and Lens optimization enable ongoing iteration.
Does the platform support attaching policies and claims to users?
Yes. The API shows attach flows for both policies and claims.
Does Gangkhar support no-code configuration?
Yes. No-code configuration is highlighted as a way to launch faster.
Can Gangkhar help test multiple product schemes?
Yes. Materials reference multiple schemes tested/implemented with partners.
How does Gangkhar support scaling across markets?
By providing global-ready infrastructure and orchestrating compliance, capacity, and operations where needed.
Can Gangkhar integrate into checkout flows?
Yes. Embedded protection typically integrates into checkout or key user actions, and Gangkhar is built for that embedded journey.
Can Gangkhar operate with both digital and physical sales?
Yes. Omnichannel expansion includes enabling physical points of sale and agent empowerment.
How does Gangkhar handle commission structures?
Sherpa+ includes a full commission management system. Partners define a baseline commission percentage (already included in the product pricing), then configure party allocation to distribute commissions across organizations. A variance allocation feature manages how commission changes are distributed under dynamic pricing—with options for equal distribution, proportional distribution, or custom rules per party.
Does Gangkhar auto-generate API documentation?
Yes. Sherpa+ automatically generates comprehensive API reference documentation based on the product configuration. Partners can export it as OpenAPI JSON, Postman Collection, or Postman Environment for direct import into development tools. The documentation includes authentication details, endpoint descriptions, request/response schemas, and copy-ready cURL commands.
Can partners white-label the embedded insurance experience?
Yes. Gangkhar's embedded widgets (for quotes, policies, and claims) and the Customer Portal are designed to be integrated into the partner's own platform and customer journey. The experience is presented under the partner's brand, and configuration options allow customization of the user interface to match the partner's look and feel.
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