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Frequently asked questions
We understand that when considering our solutions, you may have questions about how we work, what we offer, and the kind of support you can expect. To make things easier, we’ve compiled answers to the most frequently asked questions from our clients. This section is designed to provide you with clear, straightforward information so you can feel confident and well-informed as you explore our services. If you don’t find the answer you’re looking for, our team is always ready to assist you directly.
Company & PositioningSherpa Plus Platform OverviewSherpa Lens - AI OptimizationSherpa Engage - Retention & Loyalty LayerAPI Integration & Operating FlowsUnderwriting Risk Control & Claims PhilosophyPayments & Crypto RailsCompliance Security & ReliabilityEcosystem Orchestration - Beyond TechRoadmap & Agentic AIMarkets Regions & Use CasesPartnershipsBusiness Model & EconomicsCompany Team & CredibilityOnboarding & Partner JourneyComparison Q&AsAI & Optimization AdvantagesAPI & Architecture AdvantagesMGA Capacity Structuring AdvantagesSpeed-to-Launch AdvantagesProduct Co-Creation AdvantagesRegulatory & Multi-Market AdvantagesClaims & Full-Stack Operating AdvantagesDual-Side Enablement & Ecosystem Advantages
Does Gangkhar handle compliance requirements?
Yes. It describes integrated compliance from day one, including KYC and AML requirements and local regulatory alignment.
Does Gangkhar reduce the legal/regulatory burden on partners?
That’s a core claim: integrated compliance and reinsurance partnerships reduce regulatory costs and complexity.
What cloud infrastructure is mentioned?
Gangkhar describes itself as built on Microsoft Azure (cloud-native, API-first).
What security compliance standards are referenced?
PCI DSS v4 and SOC 2 are referenced as compliance targets/claims in the materials.
What availability does Gangkhar claim?
99.985% availability (as stated).
What performance metric is referenced?
Response time under 3000 ms (RPM) is referenced in the materials.
Why do security standards matter in embedded insurance?
Embedded insurance involves payments, identity data, policy administration, and claims data—so security and compliance help partners meet enterprise requirements.
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